Dimdim is committed to superior customer service. We are proud to employ the best, most professional and timely support team in the business. We offer a variety of support packages and methods, including forums, self-help knowledge bases, bug reporting, tracking and even 24/7 crisis support.



  • Dimdim Forums
    Get help from the community


  • Dimdim Knowledgebase
    Answers to all your questions


  • Dimdim Issue Tracker
    Issues & upcoming features


  • Dimdim Video Demo
    See for yourself how easy it is





Welcome to Dimdim Support.
A complete collection of support tools to improve your Dimdim experience.


Forums. Join the discussion and learn from others in the Dimdim community. Dimdim employees also troll the forums.

Knowledgebase. Our support database is constantly updated and is a great place to get self-help answers to your questions.

Issue Tracker. Check status and view issues for all users. Pro and Enterprise customers can submit issues directly to Dimdim engineers.

Tools. Check your system, bandwidth, even test your webcam before meetings. You can also download any plug-ins if necessary from here.

Resources. Here you’ll find product and API documentation, videos, our support policies, supported platforms and Open Source support links.